Intelligence Operational Asset Desk (IOAD)

A comprehensive system for efficient asset and helpdesk management, enabling smooth workflows for vendors, end-users, and higher management.

For Vendors

Log Case Receiving

Vendors can receive log cases to respond to helpdesk tickets and asset issues in a timely manner.

Reports Submissions

Preventive maintenance reports can be automatically generated, and corrective maintenance reports can also be submitted.

Mobile Application & GPS Tagging

Vendors can use the mobile app with GPS tagging for on-site reporting of maintenance activities.

For End-Users

AI Helpdesk

Leverage AI chatbots for efficient issue resolution without human intervention.

Helpdesk Ticket Submission

End-users can submit helpdesk tickets through a user-friendly platform.

Asset Issue Reporting

End-users can report asset issues for timely resolution to ensure optimal asset performance.

Asset Loss Reporting

Lost assets can be reported to ensure that management is aware and can take necessary actions.

Asset Check-in

End-users can easily check in assets for maintenance through a user-friendly interface.

Asset Maintenance

Manage scheduled maintenance and repair requests with ease.